Meet niia. She books, reschedules, and replies in every language your customers speak, and syncs every booking to Google Calendar in real time. So you never miss an appointment — even at midnight.
No credit card. Live on WhatsApp in under 24 hours.
Your clients text at 9pm, 11pm, 6am.
Your team can't, or shouldn't reply at those hours.
The salon that replies first wins the booking.
Set up your salon in minutes. No credit card, live on WhatsApp in under 24 hours.
Get startedWe link niia to your salon's WhatsApp Business number. Setup takes under a day.
Services, prices, hours, staff — niia knows them cold. Nothing generic.
niia replies, books, reminds — 24/7. You see everything in your dashboard.
Saturday, 24 April
niia books, reschedules, and answers while you sleep.
Auto-detects and replies in Arabic, Hindi, English, Tagalog — more on request.
They already have WhatsApp. No app, no signup, no friction.
Automated follow-ups the night before cut no-shows dramatically.
Every chat, every booking, every customer — one dashboard.
niia knows your menu, prices, and real-time availability. No generic answers.
NIIA connects to your WhatsApp Business number through the Gupshup WhatsApp Business API. Clients message you as usual, and NIIA answers instantly, checks real-time availability, and confirms the booking inside the chat.
Clients reschedule or cancel by replying in the same WhatsApp thread. NIIA checks availability, releases the original slot, and updates the booking in Google Calendar automatically.
No. Clients book entirely inside WhatsApp, with no app download, signup, or password. They send a message, choose a service and a time, and get a confirmation in the same chat.
Most salons are live within about a week. You connect your WhatsApp Business number, add services, staff, and opening hours, and NIIA starts answering as soon as the number is approved.
Yes. NIIA supports up to 5 branches with unlimited staff seats, and each booking is assigned to the right branch and staff member. You manage services, staff, and opening hours per branch from the dashboard.
Yes. NIIA creates a dedicated Google Calendar for your salon and writes, updates, and removes booking events in real time, so availability always matches. External booking engines can be connected through the NIIA API.
NIIA supports English, Arabic (Modern Standard & Gulf), Hindi, and Tagalog. She detects which language the client is writing in and replies in the same language, including mixed-language messages.
NIIA sends automated two-way WhatsApp reminders, so clients can confirm or reschedule with one tap, and the Growth plan adds no-show follow-up. Legacy platforms such as Fresha and Phorest mainly send one-way SMS or email reminders that clients cannot reply to.
NIIA is a flat monthly subscription: $84/month on Starter and $194/month on Growth, with 0% commission on every booking. Commission-based platforms instead take a percentage of each appointment, so the NIIA cost stays predictable as you grow.
NIIA flags the conversation with a yellow alert in your dashboard and hands it to your team, who can take over the chat. Nothing is left unanswered, and a human always has the final word.
See how an autonomous WhatsApp AI receptionist compares to legacy salon apps like Fresha and Booksy.
| Feature / Capability | NIIA AI Receptionist | Legacy Apps (Fresha / Booksy) |
|---|---|---|
| Booking Channel | Instant inside WhatsApp (No app download or account creation needed) | External web portals or app downloads required |
| Customer Support & FAQs | 24/7 Conversational AI answers custom questions in English, Arabic (Modern Standard & Gulf), Hindi, and Tagalog | Static FAQ lists or delayed manual staff response |
| No-Show Prevention | Two-way automated WhatsApp reminders with instant rescheduling | One-way SMS/email notifications |
| Staff & Branch Limits | Unlimited staff seats and services, up to 5 branches | Per-seat monthly fees ($20+/staff member) or tiered branch limits |
| Calendar Integration | Real-time bi-directional sync with Google Calendar & custom booking engines | Locked into proprietary walled-garden software |
14-day free trial · No credit card until you launch
For single or multi-branch salons
Best for multiple branches
All plans include multi-language support, unified inbox, and no per-message fees.
Book a 15-minute demo — we'll set up niia for your salon live on the call.
Book a demo →Tell us a little about your salon and niia will get back to you.